opportunities

JOB SUMMARY:

The Customer Service Representative will act as a liaison, providing product/service information, answering questions, and resolving any problems that our clients may face ensuring that their   experience with the company is positive.

DUTIES/RESPONSIBILITIES:
  • Receive and enter orders from clients/customers
  • Provide information regarding the status of client/customer orders
  • Listen to and resolve customers’ concerns, issues, and questions
  • Provide introductory information to new customers
  • Follow up with clients/customers to check that they are satisfied with any purchases
  • Inform clients/customers about additional products and services
  • Escalate problems and concerns
  • Work with production and other team members to find appropriate solutions to problems


    REQUIRED SKILLS/ABILITIES:

  • Interpersonal and customer service skills
  • Ability to analyze and problem solve
  • Excellent organizational skills and attention to detail
  • Ability to handle a high volume of calls and/or emails daily
  • Ability to share work among a customer service team
  • Excellent verbal and written communication skills
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks/excellent time management skills
  • Ability to function well in a high-paced and at times stressful environment
  • Attentiveness and patience
  • Ability to find the positive in any situation

EDUCATION AND EXPERIENCE:

Prior experience in a customer service position or similar

JOB SUMMARY:

The Maintenance Technician is responsible for carrying out various maintenance tasks, including installing, inspecting, troubleshooting, and maintaining production equipment to ensure machinery remains operational.  This position also performs general facilities maintenance.  

DUTIES/RESPONSIBILITIES:
  • Install new production equipment
  • Service and maintain equipment including motors, conveyor systems, and other related production equipment
  • Troubleshoot mechanical breakdowns
  • Fabricate parts for repair and machine upgrades
  • Conduct routine maintenance and safety checks on machinery and facilities
  • Communicate effectively with managers, supervisor, and other associates
  • Follow all safety and company policies and procedures
  • Prepare and submit maintenance reports, logs, etc. 
  • Other related duties as assigned
REQUIRED SKILLS/ABILITIES: 
  • Excellent troubleshooting skills
  • Familiarity with OSHA safety standards and regulations
  • In-depth knowledge of mechanical and electrical systems maintenance (480VAC3 phase & 24VDC)
  • Familiarity with PLC’s
  • Ability to follow and read instructions/schedules to carry out assignments
  • Comfortable in working around heavy duty machinery in a manufacturing environment
  • Ability to communicate clearly and effectively with all associates 
  • Ability to handle a physically demanding workload – standing for long periods of time, heavy lifting and moving
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
EDUCATION AND EXPERIENCE:

Prior experience as an industrial maintenance technician or similar position

General experience with building facilities maintenance – HVAC, compressed air, plumbing, etc. 

Experience with pneumatic and hydraulic equipment 

PHYSICAL REQUIREMENTS: 

Potential lifting of up to 60 lbs. Extended periods of standing, lifting and moving.

JOB SUMMARY:

The Material Handler is required support the production floor by efficiently replenishing, moving, sorting and recycling PVC compound in a manufacturing setting where vinyl records are produced.  

DUTIES/RESPONSIBILITIES:
  • Replenish PVC compound to keep up with production of record presses
  • Read production schedule to determine what color of compound is required for each press
  • Replenish each press with the appropriate color until the job is complete
  • Assist in job changeovers when a compound color change is required 
  • Recycle PVC compound 
  • Gather recyclable compound by-products from the production floor and transfer that by-product to the sorting/recycling area
  • Sort the by-product by color and prep for recycling
  • Use grinding machinery to recycle by-product and transfer the recycled by-product compound into bins
  • Weigh, tag and record completed bins of recycled compound
  • Maintain a clean and safe work environment
  • Other duties within department that may be assigned
  • Adhere to all safety rules and regulations 
REQUIRED SKILLS/ABILITIES: 
  • Ability to follow instructions to carry out assignments
  • Knowledge of warehouse equipment, forklift, reach lift, pallet jack
  • Ability to handle a physically demanding workload with heavy lifting and moving 
  • Excellent verbal and written communication skills 
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks 
  • Ability to function well in a high-paced and at times stressful environment
EDUCATION AND EXPERIENCE:

Prior experience as a forklift driver in a company setting (Warehouse, Manufacturing Facility, etc.)

Experience with forklift, reach lift and pallet jack

Experience with warehouse inventory management procedures

PHYSICAL REQUIREMENTS: 
  • Potential lifting of up to 60 lbs.
  • Extended periods of standing, lifting and moving
  • Due to the open environment of the facility, working in various weather conditions is required
JOB SUMMARY:

The Pre-Production Technician is responsible for having all pre-production products, (stampers and labels), prepared and available for production to manufacture vinyl records.  This will be accomplished by, ordering, receiving, inventorying, cataloguing, processing, and archiving both stampers and labels.  

DUTIES/RESPONSIBILITIES:
  • Coordination of labels – including
    • Receiving of labels from outside vendors and verifying that they match what was ordered
    • Processing of labels for production by appropriately baking them to reduce the moisture levels/content in the paper
    • Inventorying the labels 
  • Coordination of stampers – including
    • Ordering stampers from the appropriate vendors
    • Processing of stampers by etching appropriate job numbers on each stamper
    • Cataloguing job numbers assigned to stampers
    • Archiving stampers 
  • Preparing of production check list
  • Other duties within department that may be assigned
REQUIRED SKILLS/ABILITIES: 
  • Ability to be extremely detail oriented
  • Organizational skills and the ability to prioritize multiple tasks
  • Excellent communication skills
  • Self-motivated with a results-driven approach
  • Problem solving skills
  • Ability to handle a physically demanding workload with possible lifting and moving 
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
EDUCATION AND EXPERIENCE:

Data entry experience

Simple math knowledge

PHYSICAL REQUIREMENTS: 

Potential lifting of 25 to 50 lbs.

Stair climbing

JOB SUMMARY:

The Production Shift Supervisor is required to oversee production operations on a specific shift.  This position will guarantee that manufacturing runs safely and efficiently by monitoring employees and organizing workflows.  Optimization of day-to-day activities while minimizing costs and producing quality product is a must.  

DUTIES/RESPONSIBILITIES:
  • Oversee employees on your specific shift by
  • Evaluating and managing resources to maximize productivity while minimizing downtime and scrap/waste
  • Coaching, providing motivation, support, and guidance
  • Enforcing strict safety guidelines 
  • Taking disciplinary measures for non-compliance of company polices
  • Serving as the escalation point for any personnel issues/concerns on your shift
  • Assisting in the interviewing, hiring, and training processes
  • Manage workflow by
  • Assigning responsibilities to employees and following up on productivity
  • Setting daily, weekly, and monthly objectives
  • Submitting appropriate reports on performance and progress
  • Providing clear and concise communication to other shift management and maintenance regarding any issues and inefficiencies
  • Other duties within department that may be assigned
REQUIRED SKILLS/ABILITIES: 
  • Experience in using various types of manufacturing machinery and tooling
  • Organizational and leadership abilities
  • Excellent communication and interpersonal skills
  • Self-motivated with a results-driven approach
  • Problem solving skills
  • Ability to handle a physically demanding workload with possible lifting and moving 
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to prioritize tasks 
  • Ability to function well in a high-paced and at times stressful environment
EDUCATION AND EXPERIENCE:

Proven experience as a Production Supervisor or similar role

Prior experience in a manufacturing environment

Prior leadership roles

PHYSICAL REQUIREMENTS: 

Potential lifting of up to 60 lbs.

JOB SUMMARY:

The Vinyl Press Operator operates a vinyl record pressing machine to produce high-quality records.  This position is also required to check the finished product for good quality.  

DUTIES/RESPONSIBILITIES:
  • Start and shut down presses & monitor their operations
  • Make necessary adjustments to maintain quality of finished product
  • Maintain cleanliness of equipment and assigned production area 
  • Consistently meet production schedule plan by reading and understanding the schedule
  • Complete necessary documentation for jobs being pressed and completed
  • Maintain a constant visual on product produced and perform visual quality inspections on records pressed on your machines
  • Determine and report press and product malfunctions to appropriate personnel
  • Communicate effectively with managers, supervisor and other associates
  • Follow all safety and company policies and procedures
  • Other related duties as assigned
REQUIRED SKILLS/ABILITIES: 
  • Ability to follow and read instructions/schedules to carry out assignments
  • Comfortable in working around heavy duty machinery in a manufacturing environment
  • Ability to communicate clearly and effectively with all associates 
  • Ability to handle a physically demanding workload – standing for long periods of time, heavy lifting and moving
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
EDUCATION AND EXPERIENCE:

Prior experience in a manufacturing environment preferred but not required

PHYSICAL REQUIREMENTS:

Potential lifting of up to 60 lbs.

Extended periods of standing, lifting and moving

APPLY TODAY

about memphis record pressing

Founded in 2014, Memphis Record Pressing (MRP) has quickly grown to become a global leader in LP vinyl record production, and one of the largest vinyl pressing plants in North America. Located in Bartlett, TN, MRP is currently in the midst of a massive expansion project and is looking for motivated, dependable, and dedicated individuals to join the team.

We offer an excellent benefit package that includes paid time off, paid holidays, short-term/long-term disability, and 401k eligibility upon hire. Health, vision, dental and life insurance are available as well, after the first 90 days of employment.

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© 2024 Cumulus Media Tennessee, All Rights Reserved.
© 2024 Cumulus Media Tennessee, All Rights Reserved.