Share on facebook
Share on twitter
Share on email
Share on facebook
Share on twitter
Share on email

Come Grow With Us!

Come Grow With Us!

Current Career Opportunities

Edfinancial Services is seeking a full-time Client Relations Representative to work in a fast-paced, high-volume call center environment.

  • Job Title: Customer Service Representative
    • Starting at $15.77/hr
  • Job Title: Spanish-Speaking Customer Service Representative
    • Starting at $16.27/hr

Edfinancial Services is one of the nation’s top student loan services with over 25 years of experience with wonderful career growth opportunities. Your primary responsibilities will include answering inbound phone calls and providing higher education finance information to student loan customers and colleges and universities’ representatives. Our ideal candidate is a solution-oriented individual who will evaluate difficult accounts, resolve customer issues, and effectively provide clear and concise information to customers. You will be expected to provide exceptional customer service while handling 90-120 calls per day, as well as email communication. Flexibility and a willingness to learn are key as you may also be asked to assist in other departments within the company. Must have efficient time management skills, and the ability to maintain a positive attitude both on and off the phone.

Requirements:

  • Associate’s degree preferred but not required.
  • Experience in customer service, hospitality, basic Microsoft Software experience including Word and Excel, data entry
  • Ability to maintain a positive attitude and constructive behavior to represent the company well to customers and clients, while building relationships with colleagues.

Benefits:

  • Remote Work Opportunities
  • Extensive Health Benefit Plans (FSA, HSA, Long Term Disability, Short Term Disability
  • Retirement Plans
  • Annual Bonuses
  • Progressive Pay Structure
  • Tuition Reimbursement
  • Medical/Dental/Vision
  • Life Insurance
  • 401(k) Plan
  • FSA/HAS
  • Critical Insurance

Apply Today

Current Career Opportunities

Edfinancial Services is seeking a full-time Client Relations Representative to work in a fast-paced, high-volume call center environment.

  • Job Title: Customer Service Representative
    • Starting at $15.77/hr
  • Job Title: Spanish-Speaking Customer Service Representative
    • Starting at $16.27/hr

Edfinancial Services is one of the nation’s top student loan services with over 25 years of experience with wonderful career growth opportunities. Your primary responsibilities will include answering inbound phone calls and providing higher education finance information to student loan customers and colleges and universities’ representatives. Our ideal candidate is a solution-oriented individual who will evaluate difficult accounts, resolve customer issues, and effectively provide clear and concise information to customers. You will be expected to provide exceptional customer service while handling 90-120 calls per day, as well as email communication. Flexibility and a willingness to learn are key as you may also be asked to assist in other departments within the company. Must have efficient time management skills, and the ability to maintain a positive attitude both on and off the phone.

Requirements:

  • Associate’s degree preferred but not required.
  • Experience in customer service, hospitality, basic Microsoft Software experience including Word and Excel, data entry
  • Ability to maintain a positive attitude and constructive behavior to represent the company well to customers and clients, while building relationships with colleagues.

Benefits:

  • Remote Work Opportunities
  • Extensive Health Benefit Plans (FSA, HSA, Long Term Disability, Short Term Disability
  • Retirement Plans
  • Annual Bonuses
  • Progressive Pay Structure
  • Tuition Reimbursement
  • Medical/Dental/Vision
  • Life Insurance
  • 401(k) Plan
  • FSA/HAS
  • Critical Insurance

Apply Today

Connect With Us on Social Media

Connect With Us on Social Media